Schedule Online: You can schedule an appointment online by clicking here.

Schedule by Phone: Call (210) 233-7190 to schedule by phone. You will receive a courtesy call reminder for your appointment as well.

If you have private health insurance and are visiting our Helotes location, you will need to bring your insurance card (or letter confirming coverage) and picture ID. Call (210) 233-7190 for more information.

Patients with Medicaid, CHIP, or Medicare will need to provide a valid picture ID and the patient’s Medicaid/CHIP or Medicare card. If they wish to take advantage of services not covered by their plan, they can apply for our “discount program.”

We accept the following Medicaid/CHIP Plans: Community First Medicaid/CHIP, Superior Health Plan Medicaid/CHIP, and Medicaid Traditional.

If you wish to become a patient at our CommuniCare Helotes location and do not have health insurance coverage, you must first visit with a Member Services Representative prior to your appointment, who can assist you with the process of applying for a discount program. Please call us at (210) 233-7000 or email us at patientinquiry@communicaresa.org for more information.

To qualify for our discount program, you must have a total family income that is less than 200% of the Federal Poverty Income Guidelines. For more information on our discount program guidelines, click here.