Health Information Requests:


PROTECTED HEALTH INFORMATION:

At CommuniCare Health Centers, we value our patients' privacy and protect their medical information. Under the Health Insurance Portability and Accountability Act (HIPAA) of 1996, you have the right to access, inspect, and/or obtain a copy of your medical records. These records are released in accordance with State and Federal regulations.

HOW TO GET YOUR MEDICAL RECORDS:

If you would like to receive a copy of your medical records you have several options:

  • Online - You can visit your CommuniCare patient portal and request a Personal Health Record.
  • Mailed or Faxed - you can fill out a Consent for Use & Release of Protected Health Information form. This form can be picked up at all of our clinics. Also see Forms section at the bottom of this web page. After you fill out the form, you can mail or fax it to us. If it is more convenient for you, you can drop it off at your CommuniCare clinic.

* Upon our receipt of the request form we have 15 days by law to complete the request. Generally, we are able to complete the requests within 5 business days.

OUR CONTACT INFORMATION:

CommuniCare Health Centers
ATTN: Medical Records Department
3066 E. Commerce St.
San Antonio, Texas 78220
Office: 210-233-7003
Fax: 210-431-4904

FEE FOR MEDICAL RECORDS:
Paper medical record copies for patients 1st page is free. Pages 2-20 is $1.25 per page. The entire medical record (if pages exceed 28) is $35.00.
Medical record copies on a CD Free
Personal Health Record Copy from Patient Portal Free
Pregnancy Test Results
Immunization Records
Physicals
Lab Results (already reviewed by provider)
Free
These can be obtained at your provider's CommuniCare clinic.
Dental X-Rays $15.00
Billing Records $5.00
Physician Offices/Other Clinics Free of charge if requested for continuation of care.

FORMS:

Please click on the icon below and follow the steps necessary to load Adobe Acrobat Reader on your computer. The basic software is free and will enable you to use the patient forms provided on this page.


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